Digital Marketing Account Manager

Are you a pro-active and results driven Account Manager looking to make an impact within a thriving digital marketing agency? If so, we want to hear from you.

THE COMPANY:

This company is a leading digital marketing agency specialising in the design and development of cutting-edge applications and e-commerce websites. They are seeking an experienced and dynamic Account Manager to join their team. The agency works on a diverse range of projects, from auction systems to high-traffic e-commerce site, and big data applications. As an Account Manager, you will play a pivotal role in ensuring client satisfaction and driving project success.

KEY RESPONSIBILITIES:

• Client Relationship Management: Build and maintain strong, long-term client relationships. Serve as the main point of contact for clients, understanding their needs and ensuring their expectations are met.

• Project Coordination: Collaborate with internal teams (design, development, marketing) to ensure projects are delivered on time, within scope and within budget.

• Strategic Planning: Develop and implement account strategies to maximise client engagement and satisfaction.

• Performance Monitoring: Track project progress and performance metrics, providing regular updates and reports to clients and internal stakeholders.

• Problem Solving: Address and resolve and issues or challenges that arise during the project lifecycle, maintaining a proactive approach to client service.

ABOUT YOU:

To be considered for this role, you need to have a minimum of 3 years experience in Account Management within a digital marketing, or technology focused environment. You should have a good understanding of application development and e-commerce landscapes along with excellent communication skills.

THE BENEFITS:

£45-55K, Fully remote.

GD1334