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Our Recent survey results followed by comments made by our clients and candidates.

 

 

We regularly send out Satisfaction Surveys to our clients and candidates. These results are updated quarterly and presently show the following:

Candidate:

  • 95% found the recruitment process ‘Easy’
  • 95% of people found their consultant to be ‘Professional’
  • 89% found our level of service ‘Better’ than our competitors
  • 100% found their consultant ‘Very Responsive’ to their requirements
  • 96% found that their consultant understood their requirements ‘Extremely well’
  • 100% said that they are ‘Very likely’ to recommend us to their colleagues

Client:

  • 92% found the recruitment process ‘Very Easy’
  • 96% found their consultant ‘Very Professional’
  • 88% found our level of service ‘Much better’ than a competitor
  • 96% were ‘Extremely satisfied’ with how the recruitment process was handled
  • 96% would recommend us to other departments within their company


Gavin was a pleasure to deal with. Really attentive and it was obvious to me that he really wanted to ensure the move was right for everyone. He kept in touch afterwards to ensure everything was going well. A credit to himself and his firm.


Gavin approached me earlier this year to ask if I’d consider a move to Knights. He was great at explaining the opportunity and his knowledge of the culture of Knights was very reassuring. I found Gavin to be extremely personable and not at all “pushy”. He was always available to discuss any queries I had and has helped to make the transition easy. If you’re looking for a new role, I highly recommend that you reach out to Gavin.


Gavin was absolutely amazing to work with. From our first contact to starting my new job, Gavin has been there every step of the way, with excellent communication. I would highly recommend Gavin


I really enjoyed working with Gavin. He was very light touch in his approach. He put me in touch with the decision makers at my current role and left us to it but was just a call or text message away if I needed anything. I felt that he understood the role was right for me and vice versa from day one, which made it plain sailing. I wouldn’t hesitate in recommending him to businesses looking to recruit or anyone looking for their next career move.


I would highly recommend Gavin if you are considering the next move in your career. I’m now in the best role of my career all down to that one call from him that started the whole process off. He was great throughout from beginning to end. He kept in regular contact, not just to keep me informed but to ensure I felt supported. Nothing is too much trouble. He is very easy to talk to, down to earth and took the trouble to come and meet me so he could pass on his congratulations in person. Top person!


I’ve known Gavin for a number of years so naturally when I needed to find a new Advisor for my business he was the first person I turned to.
His approach is different, he genuinely cares for both the company and the placed candidate. He kept in regular contact with me, and I was sure I was in safe hands.
Our new Advisor started last week and they are the perfect fit for our company so thank you Gavin, we will be using you again for sure.


Gavin has been great. He took the time to listen to and understand my requirements. He put me in touch with a business owner looking to take on somebody with my skill set. From first contact to signing the new contract, Gavin kept in regular contact to make sure the process went as smoothly as possible. Thanks for all your help, Gavin


Review for Gavin, Legal Recruiter. I had the pleasure of working with Gavin during my recent job search, and I can confidently say that he exceeded all expectations. From the beginning, Gavin demonstrated a deep understanding of the legal industry, including market trends and the specific needs of both employers and candidates. What stood out most was Gavin’s personalized approach. He took the time to truly understand my career goals, skillset, and values, and he matched me with opportunities that aligned perfectly. His advice on refining my resume and preparing for interviews was invaluable, and he was always available to answer questions or provide guidance. Gavin’s professionalism, communication skills, and genuine investment in my success made the entire process smooth and stress-free. He consistently kept me updated on the status of my applications and provided honest feedback, which I greatly appreciated. Thanks to Gavin’s expertise and dedication, I secured a role that not only fits my career aspirations but also offers long-term growth opportunities. I highly recommend Gavin to any legal professional seeking a recruiter who truly cares about their success.


From the moment I spoke to Gavin he was friendly and keen to help. I was always confident that he was interested in finding the best firm for me. After every call I felt I was in safe hands. He has now found me a role where I am happy and going home smiling. Thank you Gavin


Gavin helped me secure an excellent position within Moss Solicitors! Gavin was super helpful during the process and ensured that communication was frequent with any updates or interview times. The congratulations card that arrived on my desk on my first day helped me settle in. Couldn’t recommend using Gavin more to help you find the position for you.


I was recommended Gavin by one of my mums friends to help secure a legal role. From the start of the process Gavin was absolutely incredible. He contacted me to find out exactly what I was looking for and helped me to secure interviews. Throughout the whole process he kept me informed and chased up queries promptly. After working at a previous employment where I wasn’t happy and the company didn’t feel like the best fit I contacted Gavin to check if he could help or recommend any roles to me. He took the time to really understand the type of company I wanted to work for, the specific job role I wanted and listened to any queries or concerns that I had. Gavin successfully secured me an interview for what I can only describe as my dream role. He ensured that the company and role was one that met my requests previously mentioned to him and updated me through every stage. Gavin really went above and beyond to help me and I am so thankful to him. The personal touch of the card and sweets demonstrates that he is completely different from other recruiters and genuinely cares. He was honest and explained why certain roles may not have been the best fit for me to ensure that I could dedicate my time to those that were better suited to my wants and needs. Gavin is an absolute asset to this company, and really has helped me to secure my dream role. If anyone is looking for a recruitment genius this is your guy. Thank you once again for everything Gavin.


We recently used Synergy Personnel Services to fill in a post. Gavin made the process looks easy and hassle free. No sooner the job description was provided he was able to line up a number of suitable candidates and organised interviews. Throughout the process Gavin also kept me informed of the next steps which was re-assuring. Due to the efficiency in the service we were able to appoint the successfull candidate within a 3 weeks which is pretty amazing. Thank you Gavin for your support and we will be more than happy to recommend your services to our contacts.


Gavin is a highly skilled legal recruiter who I can recommend with confidence. Gavin is personable and professional, and I have found the service of Gavin and Synergy Personnel to be excellent.


Gavin has been a fantastic help, he found me the exact role I was looking for and kept in contact with me during the entire process which made sure that the transition went extremely smoothly. He even stopped by to see me on my first day with goodies (and a dog!).


I worked with Gavin to help recruit an Account Manager for my business. We had struggled internally and needed outside help. Gavin was diligent and stuck with it when certain individuals were not happy to follow our recruitment process, meaning we looked like we were turning away good candidates on paper but didn’t fit our business.  In the end we found a great individual who wanted to join our business and is a great fit for the role. The one thing I didn’t expect was the after care we got once we’d agreed to take her on – Gavin kept in touch with both of us throughout her notice, which made sure we had a smooth transition. Thanks for your hard work.


I was recommended Gavin as a connection by a mutual friend who knew I was looking for work. I had been very disillusioned by agencies in the past and was honest about this upfront. Gavin listened to what I had to say, reassured me and sympathised with my experiences and my current situation. He was very supportive during the employment seeking process and always on hand through the interview process and beyond. Gavin stayed in regular contact with calls and messages and even popped into my new workplace on my first day today. I highly recommend Gavin and his services whether you are looking for new employment or looking for a new employee. He has made the process enjoyable and from my experience is a good employment match maker 😁 thank you so much Gavin. I hope I won’t need you again lol but I will definitely recommend you. All the best to you and your future matches and to future clients of yours. 🙏🫶😊


I would highly recommend Gavin. He did an absolutely fantastic job securing me a project management position in a great company where I am now growing and flourishing. if you want to find a position tailored to you Gavin is definitely the person to contact.


Gavin was great at connecting me very quickly with potential employers and I was lucky to be offered a new role within two weeks of speaking with him. Would definitely recommend speaking to Gavin if you need help finding a new role!


We have used Gavin for our recruitment needs. He is very proactive and professional he takes time to get to know you and understand what you are looking for and insists on a face to face meeting you do this before proceeding. He explains matters in a very straightforward manner and his following up is really good too. He has successfully placed two candidates one in our Conveyancing and the other in private client departments. We are really thankful for his help in this and we continue to work with him as we need to we have no hesitation to recommend him for your recruitment requirements


Gavin from Synergy Personnel Services was a big help. With his support, I found a job during my semester break and worked as a freelancer. He guided me well, and I’m thankful for the opportunities he helped me discover. I highly recommend Gavin for his helpful advice and professional insights.


Gavin has provided us with a number of candidates so that we can make an informed choice for the position we were advertising. When things haven’t worked out he has gone out of his way to rectify things (which were not of his making I hasten to add!). I would certainly recommend him. Thanks Gavin!


Gavin was an excellent help to find work, he found me my perfect job with future opportunities. I highly recommend finding work with Gavin through Synergy.


I highly recommend Gavin Dilkes for all your recruitment needs. if you have a specific role, Gavin has ensures he understands your wants and needs which in turn gives you the right candidates.


I highly recommend Gavin Dilkes to source the right people for your vacancies. He works hard to make sure that he achieves the best match for your business. You can trust Gavin to nail your brief and provide you with a good fit for your company due to his attention to detail and integrity. I’ve worked with Gavin recently and enjoyed his professionalism, organisation, and thorough communication.


Gavin has sorted out a couple of recruits for me now. He knows his way around recruiting sales people for financial services and quickly delivers a number of candidates. A great chap to work with!


Gavin assisted Leicestershire Law Society to recruit its new manager. We had a few false starts, but through Gavin’s contacts and understanding of the Society’s needs, we finally found the right fit for the Society. Thank you Gavin.


I have had a really positive and supportive experience with Synergy Personnel. My requirements for finding a new job were not straightforward, however, Gavin took the time to find available jobs that suited my requirements. The communication has been excellent throughout the whole process of being placed in my new role. Everyone I spoke to within the company, was supportive and knowledgeable when providing guidance. I would recommend Synergy Personnel to anyone looking to find a new job. Thank you so much


Gavin assisted me with securing my new role. He was very approachable, professional and down to earth. Always available when you need him and an all round great recruiter to work for.


I would highly recommend Gavin who is extremely professional and approachable. He was extremely helpful in helping me find a new job and understood the role I was looking for.

Thanks Gavin


What a fantastic recruiter!
Gavin has been thorough, proactive and consistent whilst maintaining excellent communication throughout.
What a breath of fresh air to have a knowledgable yet easy to talk to person to support and encourage you through this process.


We recently need to urgently recruit to a key role in the organisation at The Bridge (East Midlands). Gavin took the brief and interviewed us to make sure that he was clear on the type of candidate we needed. but more importantly, the type and culture of the organisation. Having ascertained our needs he was able immediately to recommend a candidate to us who he felt would be ideal. Within days we had interviewed the candidate and she has commenced working for us. She is an absolute star and just right. Why interview dozens and go through endless reviews of CV’s when Gavin and Synergy have the skills and experience to find exactly the right person for you. Today, the candidate took up the role and has blown us away with her attitude, skills and aptitude for the role. I would heartily recommend Synergy Personnel and Gavin Dilkes to any employers. Thank you Gavin, we really appreciate you finding an absolute gem of an employee.


Gavin found me my perfect role. I am now working for a company that just ‘fits’, and Gavin said exactly that, when he first approached me about the position. The process was completely painless and I have felt very supported and encouraged throughout. I have made the best move of my career thanks to Synergy.


I can highly recommend Gavin. I have recently worked with Gavin and have been extremely impressed with the efficient service he has has provided. Gavin is conscientious. He listens carefully to your requirements and then finds a suitable and competent candidate to join your firm.


I have been working with Synergy for over 10years and have always found them to provide excellent candidates. They offer a personalised service and have great industry knowledge and intelligence.


I would highly recommend Tom at Synergy! He was extremely helpful and professional in finding me a new role in my desired career. Throughout the process he offered great communication between myself and my new company, providing regular updates and inquiring if I had any questions or concerns.
Thanks for everything!


Following a very unfortunate situation with a previous employer, I contacted Laura Naylor. Not only was she sympathetic to my situation, she jumped straight into finding me a new employment opportunity. Within 3 hours I had an interview at a company local to me, offered me everything I needed. Within a week I had secured a position and Laura was so supportive, calling and email as well as visiting me at my new job after I had started. I would certainly recommend Laura to get the job done , and done fast with perfection!!!


Tom and the people at Synergy provide a great service. They have spent time to get to know the culture of our business and have been very successful in sourcing talented staff who match our ethos.
Tom and his team are always the first port of call for us to help bridge any resource gaps.


Tom was great in finding me a contract role from start to finish by taking time out to understand my needs and put forward roles and companies that were suited to me and how I wanted to work, thoroughly recommended.


I met Gavin through LinkedIn when he sent me a connection & messaged me saying he could help me find my next position. & he wasn’t wrong!
He took the time to get to know me & what type of work I wanted. He listened to what I was going through in my (then) current role & understood exactly what I was looking for from our conversations.
He lined up three interviews & I had found my new position by the end of the second one.
Throughout the entire process Gavin was supportive & provided advice & guidance where requested/required.
Throughout the process he would call or text me the morning of my interview to wish me “Good luck” or discuss any questions I might have about the role.
After my interviews we would have a call to discuss what I thought about the interview before speaking with the Interviewer to avoid any confusion on the employers side.
Gavin knew I was a perfect fit for my current role when I was full of doubts. His continued belief in my ability helped ease my nerves surrounding my interviews.
I truly believe were it not for Gavin, I wouldn’t be in my new position excited to go to work again.


Tom has been incredibly friendly and helpful. He was able to find me a role that suited my skillset and helped me through the entire process, keeping me updated and informed. Tom is an absolute credit to the profession. Thank you.


Tom was a great help in finding me a new role. Worked quickly & efficiently to find myself a suitable opportunities tailored to my experience, skills and requirements.


We have successfully worked with Tom on a number of senior posts within our business. Tom is professional at all times and he understands the complexities of our sector and the challenges these present. A very dynamic individual with strong communication skills.


Jack was great the whole way through the process of securing my new role, always providing updates and an insight to what was going on behind the scenes. I would definitely recommend Jack and Synergy if you’re looking to find a new position.


Tom was highly professional and efficient in finding me my role at Edmond Shipway. I got in touch with him on the Monday and by the Friday I had a job offer!

Would highly recommend anyone in the industry looking for a new career to get in touch with Tom!!


Tom did a fantastic job getting me a job interview and then updated me regularly with progress. He then even continued to help even after I had got the job by asking how I was getting on and even asked the employer how I was getting on and let me know. Would definitely use him again if I am ever on the job hunt again


I can’t say enough good things about Tom. He listened to everything that, I was looking for in my new role. He didn’t waste my time with interview after interview. Instead he recommended a company to me, which suited my needs and which also allows me develop in my chosen career path. The last thing that I can say about Tom is the fact he genuinely cared about putting me in the right role and he guided me through the process from start to finish. Therefore, I would not only recommend Tom to employees but also employers.


I would highly recommend Gavin Dilkes of Synergy to anyone seeking a new position within the construction services industry. He provides selective and appropriate recommendations to the prospective candidate in a very professional and pleasant manner.


Gavin Dilkes provided great support in finding a candidate for the role that we were looking to fill within the business. Gavin was both professional and informative, without being pushy. He provided support throughout the process and allowed direct communication with the candidates to speed the process up and enable visibility from both sides. Would certainly use Gavin, Synergy and the team in the future for any personnel requirements we may have in the future.


Tom is an excellent recruiter that kept me in the loop and helped me through the whole process. The position he found for me was ideal. He’s recruited others at this company too and everyone has only positive things to say. I would certainly recommend him and should we find ourselves hiring anyone in future we will definitely get in touch.


Tom made the process of recruiting so easy. Which at the minute is amazing! Sent me 5 applications out of the 80+ he went through. I shortlisted to 3 and picked a brilliant candidate. Wouldn’t hesitate to recommend Tom and Synergy if you need staff. I won’t be recruiting without them again that’s for sure


Tom was very helpful and professional throughout. Kept me in the loop when liaising with the client. Top man.


Integrity Partnership has been seeking an accounts assistant to cover a period of maternity leave for one of our team.

The challenge facing Tom was to find us a candidate of sufficient quality for a temporary position lasting 9 months, with an option on this becoming a permanent role at the end of the term.

The other challenge for Tom was that the position is to be based in our Shropshire head office, so he was working outside his normal geographical area.

Tom was fantastic throughout, he put together the job description for us to save me precious time, he scoured the job sites for suitable candidates to speedily find us Michael, a lovely young chap who now starts with us in mid-July. Our vacancy has been filled with the minimum of fuss and I cannot thank Tom enough for his good work.


Gavin has proved to be the best recruiter I have worked with, both on a professional and personal level. I would have no hesitation recommending Gavin considering all the help he has given me


Tom was an immediate help in my job search, after speaking with him about what career goals I have, he began working with me to find a company that was a fit. He communicated frequently with updates and was able to secure a great opportunity for me quickly. Tom was extremely helpful, has great insight, and his professional approach produces great results. I would recommend to anyone, thank you for all your help!


I have known Gavin for many years and worked with him in the capacity of both client and candidate.I have always found his approach to be proactive, supportive and professional. I would have no hesitation in recommending Gavin


Gavin constantly kept me updated on available opportunities that suited me and my background when looking for a new position, and put me in touch with my new employer! Much appreciated, Gavin!


An excellent service from beginning to end. Gavin was quick to find me opportunities, and I was kept up to date throughout with how things were progressing. It was the personal approach that stood out to me, that I wasn’t just another ‘number’ on the books


Dear Tom,

John and I wanted to thank you for all of the hard work you put in whilst helping to recruit for our new staff member. You knew exactly the type of candidate we were looking for who would fit in to The Property Fox ethos. You explained the Synergy Personnel process and everything you would do to help us find our perfect person. You didn’t just place any old person in front of us and waited until you found someone who you knew would be a good fit. It just so happened that the first person you did put in front of us was exactly the person we were looking for, he couldn’t have been more Property Fox!

Our new Sales Executive has been with us for 4 weeks now and because of him we have had to up our weekly targets as he has kept smashing them! You couldn’t have found anyone better and for that we are so grateful.

Tom, you are professional, motivated and a clear asset to Synergy Personnel. We would not hesitate to recommend you to other businesses looking to recruit.

Thanks so much for all of your help

John and Emma

The Property Fox


Hi Gavin, you have been a pleasure to work with/for. Everyone that I speak to, that has had contact with you have nothing but praise. You have really been very good by me and will certainly be recommending your services in the future if not using them myself. Much appreciated


As I approach the end of my first week I just wanted to write to thank you for all your help.

As you can imagine, a number of recruiters contacted me with a view to try and place me. However, you were the only one who took the time to speak to me on a personal level and understand my situation, and follow up without ever being too pushy.

Regardless of the job here I would happily recommend you to others. And having dealt with you from both sides I can say you are certainly true to you word.

I’m sure we will work together again, speak to you soon


I was contacted by Gavin in February as I was leaving a fixed term contract. Gavin secured me an interview by the end of my final week at my employer. Gavin was happy to coordinate his job search with my own, and would contact me prior to sending my details to a company, as well as informing me of the companies that he had contacted, to ensure that my own search was efficient. When I began interviewing at other companies, Gavin was happy to advise on my best course of action, even though he hadn’t personally secured my interviews, was supportive, and happy to advise on any issues I had with my interviews. I would be happy to work with Gavin again for a new role.


6th June I was told by my boss that he was making changes to the company and he was closing down the mechanical side which meant I was being made redundant. This news came 2 days before my holiday to Disney with the family which was not what I wanted. I returned from my holiday on the 17th to find out I was finishing on the 21st giving me no time to come to terms with the circumstances neither did it give me time to sort a new job out as I was grafting right up to the last day. It’s funny how something like this happens and you find out some people’s true colours.

Luckily I know someone called Gavin who owns a recruitment company called Synergy. He managed to sort me an interview with a company he thought would suit my credentials on my last day of work. The following Monday I was offered the job and was offered more than I asked for.
I have now been in the job a couple of weeks, it is a step up, a new challenge and it can offer me the kind of knowledge that I need to progress.

This is probably the push that I needed to progress.

I just want to thank Gavin at Synergy for sorting me a great opportunity, if anyone is wanting a good recruitment agency then I can’t speak highly enough of these


Tom has been able to quickly understand our company culture and identify the right kind of candidates to suit, making the change of handling of our account a seamless transition. Tom has excellent communication and organisational skills and I am very satisfied with the calibre of candidate that Tom puts in front of us. Personally, Tom and Synergy are easily my preferred Recruitment solution. Highly recommended.


We all know what a lot of recruiters can be like…. thankfully Gavin and Synergy Personnel buck the trend of the majority and deliver quality over quantity, whilst supporting their candidate every step of the way. Gavin really knows his Clients and therefore can ensure the candidate is a good fit for not just the role, but the company as well. Post-interview the feedback, negotiation process and referencing were all handled swiftly and effectively. I’m happy to have secured a role with Gavin and would definitely work with him again for my own resourcing needs in the MEP Services industry.


Gavin treats the job seeker as a person, other agencies treat you as a potential commission and nothing more. They are not interested in you or have time for you which leave a bad taste in the job seekers mouth, and they will never use you again or recommend your company. Gavin was friendly and polite with humour thrown in.


Tom is great to work with. Always polite, professional and contactable. Anytime I’ve needed any help with recruitment Tom was able to take the brief and find me the best candidates for the role. He also requests feedback for the employees that start with the company providing reassurance to not only the company but to any candidates that are with the agency. I would definitely recommend Tom’s services to any one looking for help recruiting for their teams/company.


I had the pleasure in dealing with Gavin and found him to be very knowledgeable and helpful both during the recruitment process and post-placement. During post-placement I leant on Gavin for his professional advice on a very serious and complicated matter. Not only was his advice extremely useful but I believe it was key in rescuing the problem I faced. Gavin is more than just a recruiter.


We used Tom for our recruitment needs, he was fantastic and put 4 quality candidates in front of us, the whole process was seamless and he was always in contact throughout the whole process Thanks again Tom


Two things come to mind about Gavin that are hard to miss; he never stops working and he shows great honesty, integrity, and transparency in his behaviour. Combined with his high experience level these talents make him great at finding the right work environment if you are looking for a fresh start. As soon as he understands what makes you tick, he will get you job interviews with potential employers in an unbelievably brief period. During the whole interviewing and hiring process Gavin will be there for whatever moral or practical support you may need. If I was to consider a new role, Gavin would be the first person to call.


Great service provided by Gavin during my transition between companies, remaining in contact throughout the process and ensuring that all my questions were addressed and answered. Gavin was always prepared to go the extra mile and was contactable throughout and not just a 9-5pm recruiter.


Gavin is one of the best recruitment specialist I have ever spoken to. Very easy going person with positive attitude. He helped me to find exactly what I was looking for with a lot of patience. His advice given to me where always 100% accurate . Thanks for achieving my goal. You really understand people’s personalities.


Gavin is a very friendly and helpful person. He kept me updated on a regular basis with regards to job offers and how they were progressing. I would highly recommend Gavin if you’re seeking a job.


We use Gavin consistently in our recruitment due to his knowledge of our industry and his understanding of our requirements. Gavin provides a great service starting with understanding our requirements and ending with profession and organised correspondence. We also enjoy Gavin’s sound ethics which is fundamental to our relationship


Gavin Dilkes at Synergy Personnel Services recently assisted in placing me at a new company. Very focused, great knowledge base of the local industry, lots of contacts, professional throughout and most importantly continuous contact and communication throughout the process. Highly recommended!


After a prolonged search for the right team-member, I sought out Gavin to help me find the right man for the job. He did not disappoint. I am already using him again to fill another two vacancies and would happily recommend him.